The personal information associated with your use of Nurevia depends on how you interact with our store.

Information you provide

When you place an order, request support or communicate with us, information you provide may include:

• Name and contact information.
• Email address and telephone number.
• Billing and shipping information.
• Order and transaction details.
• Messages, questions and customer support communications.
• Other information you choose to provide directly to us.

Information generated through store use

When you browse the website, certain technical or usage information may be collected automatically by the store platform, browser technologies or service providers. This can include device information, browser type, network information, pages viewed and interactions with the store.

Personal information may be used when reasonably necessary to operate the store and provide your requested experience.

• Processing and supporting orders.
• Providing products and customer service.
• Communicating about purchases or support requests.
• Maintaining store functionality and performance.
• Detecting or reducing fraudulent or unauthorized activity.
• Understanding how customers interact with the storefront.
• Improving the store experience.
• Meeting applicable accounting, legal or regulatory obligations.
• Providing marketing communications where permitted.

When you purchase from Nurevia, information is required to complete the transaction, arrange delivery and provide order-related support.

Payment information may be handled by payment providers and ecommerce service providers involved in completing your transaction. The exact information processed depends on the payment method and provider you choose.

Nurevia may receive transaction-related information such as payment status, order value, products purchased and other information required to manage the order.

Our storefront and supporting services may use cookies, local storage, pixels and similar technologies to provide store functionality and understand how the website is used.

These technologies may support:

• Store and shopping functionality.
• Remembering preferences or shopping activity.
• Checkout and fraud prevention.
• Website performance measurement.
• Understanding browsing and interaction patterns.
• Marketing features when those services are enabled and permitted.

Most browsers provide controls for cookies. Limiting certain cookies may affect some store features.

Personal information may be shared with service providers when reasonably necessary for them to provide services supporting Nurevia.

Depending on the services used by the store, this may include providers involved in:

• Ecommerce hosting and storefront functionality.
• Payment processing.
• Order processing and delivery.
• Customer support.
• Website analytics and performance.
• Fraud prevention and technical security.
• Marketing services where enabled and permitted.

Information may also be disclosed when reasonably necessary to comply with applicable law, respond to valid legal requests, protect rights or security, or address suspected misuse.

Retention

Personal information may be retained for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business records, responding to customer requests and meeting applicable obligations.

Security

Nurevia seeks to use reasonable administrative, technical and organizational measures appropriate to the nature of the information handled through the store.

No online transmission method or storage environment can be guaranteed to be completely secure.

Depending on where you live and the laws that apply, you may have rights or choices concerning certain personal information.

These may include the ability to request:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain information.
• Information about how personal information is used or disclosed.
• Restriction of or objection to certain processing where applicable.
• Withdrawal of consent where processing depends on consent.

Requests may be subject to identity verification, legal limitations, recordkeeping requirements or other exceptions permitted by applicable law.

Marketing preferences

If you receive optional marketing communications, you may use the unsubscribe option provided in those communications where available.

Because ecommerce platforms and service providers may operate in multiple locations, personal information may be processed or stored in countries or regions other than the place where you live.

Where applicable, businesses and service providers involved in that processing are responsible for handling information in accordance with relevant legal and contractual requirements.

Nurevia does not knowingly seek to collect personal information from children in circumstances where doing so would be prohibited by applicable law.

If you believe a child has provided personal information inappropriately through the store, please contact us so the situation can be reviewed.

We may update this Privacy Policy when store practices, technologies, services or applicable requirements change.

When the policy is updated, the effective or updated date displayed on this page may be revised so you can identify the current version.

Questions about privacy

If you have questions about this Privacy Policy, a privacy request or the way your information is handled through Nurevia, contact us using the details below.